PO2Order Terms of Service

1. Agreement

These Terms are an agreement between you and PO2Order Holdings Limited (NZBN 9429053588043), a company incorporated in New Zealand with its registered office at 50 Pureirei Drive, Clevedon, Auckland 2582, New Zealand (“PO2Order”, “we”, “us”, “our”). By accessing or using PO2Order you agree to these Terms. If you are using PO2Order on behalf of a company, you represent you have authority to bind that company.

2. Master Services Agreement

If your organisation has signed an Order Form that references our Master Services Agreement (MSA), the MSA and that Order Form govern your use of PO2Order. Where they conflict with these Terms, the MSA and Order Form prevail.

Read the Master Services Agreement

3. Access to the service

• You must maintain an active commerce platform or ERP account and the necessary API permissions.
• We may suspend access for security, abuse, or non-payment.

4. User accounts

• You need a user account to sign in to the PO2Order app. You must give accurate account information and keep it up to date.
• You are responsible for keeping your sign-in credentials (including passwords and any social-login accounts) secure and confidential, and for all activity under your account.
• Tell us promptly at legal@po2order.com if you suspect unauthorised access to your account. We may suspend an account to protect it or the service.
• Sign-in and authentication are provided by a third-party authentication provider (currently Clerk, Inc.). Account and sign-in data is handled as described in our Privacy Policy.

5. Customer data

• You retain ownership of purchase orders, product data, and any content you upload.
• You grant PO2Order a limited license to process this data solely to provide the service.
• We do not sell customer data.

6. Fees

• Pricing and any free-order limits are described on our website or order form.
• Taxes, if applicable, are your responsibility.

7. Acceptable use

• No unlawful, infringing, or abusive activity.
• No attempting to disrupt or reverse engineer the service.

8. Disclaimers & liability

PO2Order is provided “as is.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. Liability is limited to the amounts you paid for the service in the 3 months preceding the claim.

9. Consumer law

PO2Order is a business-to-business service. If you acquire the service for the purposes of a business, you agree that the Consumer Guarantees Act 1993 does not apply, as permitted by section 43 of that Act, and that it is fair and reasonable for you and PO2Order to be bound by this clause. Nothing in these Terms limits rights that cannot be excluded by law.

10. Termination

You may stop using the service at any time. We may terminate or suspend access for breach. Upon termination we will delete or return your data per our Privacy Policy, subject to legal retention requirements.

11. Governing law

These Terms are governed by the laws of New Zealand. You and PO2Order submit to the exclusive jurisdiction of the courts of New Zealand for any dispute arising out of or in connection with these Terms or the service.

12. Contact

For questions about these Terms, contact legal@po2order.com or write to PO2Order Holdings Limited, 50 Pureirei Drive, Clevedon, Auckland 2582, New Zealand.